Frequently Asked Questions
Everything you need to know about our premium culinary tools.
How should I care for my high-carbon steel knives?
High-carbon steel requires immediate cleaning and drying after use to prevent rust. We recommend applying a food-safe blade oil periodically and never placing your knives in the dishwasher.
What is your shipping policy for international orders?
We ship worldwide using premium couriers. International delivery typically takes 7-14 business days, and shipping costs are calculated at checkout based on your location and order weight.
Can I return a knife if I'm not satisfied with the feel?
Yes, we offer a 30-day return policy for unused items in their original packaging. If the knife doesn't feel right in your hand, you can return it for a full refund or exchange.
Do you offer professional sharpening services?
Currently, we provide expert sharpening resources and sell high-quality whetstones for home maintenance. For professional mail-in sharpening, please contact our support team for recommended partners.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
Are your products covered by a warranty?
All Chefs Edge products come with a lifetime manufacturer's warranty against defects in materials or craftsmanship. This does not cover normal wear and tear, misuse, or accidental damage.